| Terms of Sale |
| If you have any questions, feel free to call us between 10 AM - 9 PM at 717-338-1990 or email us at orders@ss-sutler.com. |
- All packages are shipped via the US Priority Mail.
- Insurance included in shipping costs.
- Visa, Master Card are accepted.
- Money orders should be made out to "S & S Sutler of Gettysburg.".
We will no longer accept personal checks.
- Merchandise charges will be made on your credit card when shipped.
- PA residents add 6% tax on cost of goods (exclude shipping).
- Layaway items must be paid in full within sixty (60) days unless other arrangements have been made.
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| Custom Orders |
- There is a fifty (50%) non refundable deposit required on all Custom Orders.
- Balance is due within thirty (30) days of notification of completion of the order unless prior arrangements have been made.
- If the balance is not paid within the thirty (30) days, the order will be cancelled, and the item(s) will be placed on the rack for sale.
- The fifty (50%) deposit you paid will be retained for a restocking fee.
- NO RETURNS ON CUSTOM ORDERS.
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| Exchanges & Returns (non custom orders) |
- If you have a problem with any item, please contact us immediately.
- Items may be exchanged within 5 days in unused, unaltered condition for exchange or refund.
- Buyer pays shipping costs on all returned items.
- All returned items will be charged twenty (20%) of the purchase price for restocking fee.
- No alterations will be made on clothing.
- Return items must be accompanied by a sales receipt.
- Shipping & handling charges are non refundable.
- Prices subject to change without notice.
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